---
title: "Season 2, Episode 38: Exclusive Un-Released Interview with Retail Prophet"
description: In this episode, we throwback to an audio interview recorded outside The Car Wash Show trade show floor in 2019. Doug Stephens, one of the speakers at The
image: https://ica-sandbox.clockwork.dev/hubfs/Imported_Blog_Media/1-126-Mar-27-2023-01-02-55-9462-PM-Feb-01-2024-02-50-29-7981-PM.png
---

![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/1-126-Mar-27-2023-01-02-55-9462-PM-Feb-01-2024-02-50-29-7981-PM.png?width=200&height=200&name=1-126-Mar-27-2023-01-02-55-9462-PM-Feb-01-2024-02-50-29-7981-PM.png)

# Season 2, Episode 38: Exclusive Un-Released Interview with Retail Prophet

Admin | December 23, 2020

In this episode, we throwback to an audio interview recorded outside The Car Wash Show trade show floor in 2019. Doug Stephens, one of the speakers at The Show, talks to us about the importance of creating enhanced customer experiences that help you stand out in an increasingly competitive market.

Living up to his Retail Prophet name, Stephens' insights carry weight today, so you don't want to miss this gem!

[More CAR WASH Magazine Podcast ](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast)

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## Keep reading

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-32.png?width=400&height=400&name=3-32.png)

### Season 3, Episode 32: Looking Back and Looking Ahead

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-32-looking-back-and-looking-ahead)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-31.png?width=400&height=400&name=3-31.png)

### Season 3, Episode 31: Keeping and Engaging Today's Wash Workforce

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-31-keeping-and-engaging-todays-wash-workforce)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-30.png?width=400&height=400&name=3-30.png)

### Season 3, Episode 30: The Great Market Pause with Jeff Pavone

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-30-the-great-market-pause)

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