---
title: "Season 1 Episode 111: How Phone-based Customer interaction tools can improve the customer experience- Part 2"
description: On this part 2 episode of The How of Carwashing, David continues his conversation with Matt McCulloch to discuss systems within a small car washing busines
image: https://ica-sandbox.clockwork.dev/hubfs/Imported_Blog_Media/1-1-Mar-27-2023-01-00-17-7925-PM-Feb-01-2024-02-47-30-2449-PM.png
---

![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/1-1-Mar-27-2023-01-00-17-7925-PM-Feb-01-2024-02-47-30-2449-PM.png?width=200&height=200&name=1-1-Mar-27-2023-01-00-17-7925-PM-Feb-01-2024-02-47-30-2449-PM.png)

# Season 1 Episode 111: How Phone-based Customer interaction tools can improve the customer experience- Part 2

Admin | December 11, 2019

On this part 2 episode of The How of Carwashing, David continues his conversation with Matt McCulloch to discuss systems within a small car washing business! How can Mosaic help you to better understand your customers in the car washing industry? Matt McCulloch goes over the main functionality points of the POS System Mosaic and talks about how it can help you organize your car wash so it can operate with no problems!

[More CAR WASH Magazine Podcast ](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast)

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## Keep reading

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-32.png?width=400&height=400&name=3-32.png)

### Season 3, Episode 32: Looking Back and Looking Ahead

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-32-looking-back-and-looking-ahead)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-31.png?width=400&height=400&name=3-31.png)

### Season 3, Episode 31: Keeping and Engaging Today's Wash Workforce

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-31-keeping-and-engaging-todays-wash-workforce)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/3-30.png?width=400&height=400&name=3-30.png)

### Season 3, Episode 30: The Great Market Pause with Jeff Pavone

](https://ica-sandbox.clockwork.dev/car-wash-magazine-podcast/podcast/season-3-episode-30-the-great-market-pause)

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