---
title: Episode 108
description: We bring our monthly panel on unlimited membership plans and how to retain customers, along with online conversion techniques.
image: https://ica-sandbox.clockwork.dev/hubfs/Imported_Blog_Media/CWMag%20Live%202-23-2023%20WebReady-80-2.jpg
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 Feb 23, 2023 12:00:00 AM

# Episode 108

[ Admin ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/author/admin)

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This week on CAR WASH Magazine Live™-

We bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. In this panel conversation, we're diving into a topic on everyone's minds. How can we do better with retention, cancellations, and conversion in our offsite and online approaches? Sure, we all know that we should staff our pay stations and have a good script, and train our people well. But what can we do to convert when customers aren't at the wash? We're joined by Kacy Erdelyi, Vice President of Marketing for Spark Car Wash, and Nick Rodia Director of Marketing at Sgt. Clean.

 

## Related posts

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/cwmlive_episode90_screenshot-1.png?height=200&name=cwmlive_episode90_screenshot-1.png) ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-90)

## [Episode 90](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-90)

[Admin](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/author/admin) 

 Feb 25, 2022 12:00:00 AM

This week on CAR WASH Magazine Live™ -

[ Read more ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-90)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/cwmlive_episode105_newsletter-Feb-01-2024-02-48-18-0739-PM.png?height=200&name=cwmlive_episode105_newsletter-Feb-01-2024-02-48-18-0739-PM.png) ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-105-1683734106987)

## [Episode 105](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-105-1683734106987)

[Admin](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/author/admin) 

 Jun 30, 2022 12:00:00 AM

This week on CAR WASH Magazine Live™

[ Read more ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-105-1683734106987)

[![](https://ica-sandbox.clockwork.dev/hs-fs/hubfs/Imported_Blog_Media/5-14-20cwmlive.jpg?height=200&name=5-14-20cwmlive.jpg) ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-8)

## [Episode 8](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-8)

[Admin](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/author/admin) 

 May 15, 2020 12:00:00 AM

This Week: We get insight from Mike Black of Canada's Valet Car Wash about going contactless to...

[ Read more ](https://ica-sandbox.clockwork.dev/car-wash-magazine-live-episodes/car-wash-magazine-live/episode-8)

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